The 21 year-old told BET's 106 & Park: 'First of all, I want to apologise to anybody who was startled in the office, anybody who was offended or really disappointed in my actions because I was disappointed in the way I acted.'
The With You singer added: 'A lot of people don't know what went down. When I do shows or when I do interviews we send out a talking point sheet. And if the network or whoever isn't compliant with what we want to do so that we can equally accomplish a goal, we usually kind of back out and wait until it's a better situation.
'So when we did this event, everything was cool. Everything that was sent to me was about the album. That's what we were talking about. So when the interview proceeded, I was thrown off. I felt like they told us this to get us on the show and exploit me. I took it very, very hard.
'I kept my composure throughout the whole interview. And when I got back I just let off steam in the back. I didn't physically hurt anyone. I just wanted to release the anger inside me. I felt like I worked so hard for this music. I got very emotional.'